Discover Talent That Defines Hospitality Excellence
Millman Search is a premier hospitality executive search firm, bringing decades of expertise in hospitality recruitment and leadership placement. Our seasoned team combines deep industry knowledge with personalized service.
Setting New Standards in Executive Recruitment
Our proven approach pairs deep expertise with unwavering integrity, setting industry standards for excellence in executive hospitality recruitment.
years in business
successful placements
client loyalty
years in business
successful placements
client loyalty
The Specialists Who Know Five-Star Talent
Meet the recruiters who specialize in identifying elite executives for hotels, resorts, and luxury dining. Our team brings decades of “boots-on-the-ground” industry experience to every search.
the other team members
Executive Profile
Chloe brings extensive industry leadership to the role. She was promoted to the presidency in August 2024 following the passing of visionary founder and CEO Mark Millman. Having worked closely alongside Mark for seven years as a key executive, Chloe brings deep knowledge and proven success in recruiting and business development.
Throughout her career, Chloe developed expertise in human resources and recruiting. Her experience spans established businesses and entrepreneurial brands, and she has successfully guided organizations through critical phases of creation, growth, and stabilization.
Before joining Millman Search Group in 2018, Chloe served as the Director of Human Resources at &pizza, a D.C.-based fast-casual food startup with locations throughout the East Coast. Under her leadership, &pizza doubled its locations and grew its workforce by over fifty percent.
As Director of Human Resources at Honest Tea, a subsidiary of The Coca-Cola Company, she led the company’s successful transition from independent ownership to subsidiary status, preserving employee satisfaction, corporate culture, and key processes.
Serving as Talent Manager at Discovery Communications, Inc., she represented on-air personalities across the global media company’s original and educational programming channels.
Drawing on over a decade of experience with hyper-growth startups, Chloe provides critical insight and guidance to help emerging brands build a committed workforce, enabling owners to focus on developing and refining operations.
She combines her proficiency in developing human resource systems and strategies with her commitment to understanding every company’s unique needs, personalities, and culture. Her people-first approach and comprehensive industry knowledge allow her to elevate established businesses and position startup brands for sustainable growth.
Chloe holds a Bachelor of Science in Journalism from Boston University.
Chloe Rosenthal
As President of Millman Search, Chloe combines a decade of hyper-growth HR expertise with a deep commitment to the partnership-driven search methodology established by our founder.
Executive Profile
Chuck has been setting benchmarks for recruitment excellence since 1988. His proven track record in multi-unit retail management shapes his strategic approach to talent acquisition and client relationships.
Chuck’s contributions have been integral to Millman Search Group’s success for nearly two decades. Under his leadership, the company has grown from its first assignment to managing over 150 accounts.
At Millman Search Group, Chuck specializes in placing candidates across management levels in the retail and shopping center industries. His comprehensive knowledge encompasses distribution, logistics, merchandising, marketing, construction, and facilities management. His deep experience and versatility make him a highly effective recruiter.
Before joining Millman Search, Chuck held management positions with industry leaders such as Gap, Limited, Hit or Miss, and Webster Men’s Wear, where he developed industry insights that informed his recruitment strategies. His background in retail operations gives him a unique perspective on matching candidates with organizational needs.
Chuck’s approach centers on building long-term relationships through a genuine and thorough understanding of client needs. His focus isn’t on
commissions—it is on commitment to each and every client.
As David Loughlin, President of The Loughlin Management Group, Inc., notes:
“We don’t have a patent, powerful contacts, or advanced marketing skills. What we have is superb property managers backed by a solid support team. As we have grown, we have relied upon Chuck to find those outstanding managers for us, and he has repeatedly come through. I was initially impressed that he wanted to meet with me—not to sell me, but to ask penetrating questions about our needs and the type of person we were seeking.”
Through a self-driven passion for learning, Chuck has expanded his expertise to include development, engineering, maintenance, property and asset management.
Outside of Millman Search Group, you can find Chuck “sporting his whistle and stripes.” He has officiated NCAA basketball games for over 20 years. He enjoys quality time with his wife, four grandchildren, and dog, Tucker.
Chuck Dorsey
As Vice President of Recruiting at Millman Search, Chuck leverages nearly four decades of recruitment excellence and multi-unit retail management experience to build long-term client relationships through a deep, personal commitment to their specific needs.
Executive Profile
Ken is a proven hospitality leader who knows how to scale businesses while keeping the workplace energized and engaging. His ability to build high-performing teams and create exceptional guest experiences is matched by his commitment to a positive, dynamic work culture.
At Thompson Hospitality, Ken served as Vice President of Fast-Casual Operations, where he balanced growth with guest satisfaction, overseeing multiple restaurant brands. During his tenure at &pizza, one of Fast Company’s fastest-growing fast-casual concepts, he transformed the brand from a regional favorite to a national presence. He launched new locations, rolled out an innovative mobile food unit business, and developed leadership programs that prioritized both efficiency and fun.
His hospitality foundation was built during a decade at Pearl Hospitality. As Corporate Director of Learning and Culture, his engaging training programs led to award-winning properties and top guest satisfaction rankings. As General Manager, he demonstrated his talent for opening successful properties and building teams that consistently delivered memorable guest experiences.
Ken’s leadership philosophy centers on the belief that exceptional service and positive, dynamic workplaces go hand in hand. His unique background in music and education—holding advanced degrees from Baylor University and Cameron University—influences his collaborative approach to building, harmonizing and conducting successful teams.
Ken Schell
As Vice President of Recruiting at Millman Search, Ken leverages a proven background in hospitality leadership and organizational culture to build high-performing teams and drive exceptional guest experiences through a collaborative, relationship-centered approach.
Executive Profile
Lauren brings strategic vision and proven success in revenue growth and relationship building across multiple industries. Her wealth of experience, results-driven approach and ability to maximize client opportunities make her an invaluable asset to the team.
Lauren’s diverse industry expertise spans commercial real estate, retail, hospitality, food and beverage, non-profit, and wellness sectors. As Corporate Sales Manager for national nonprofit Planet Aid, she secured valuable retail and real estate partnerships across 16 states. Previously, at Cana Development, she served as the Commercial Real Estate Agent and Marketing Manager, specializing in retail, mixed-use development, food halls, and entertainment venues.
Lauren’s career began in restaurant operations at age 16, building over 15 years of hands-on experience in food service and hospitality. Her passion for people helped shape her people-focused approach to business development.
In addition to helping clients achieve their long-term goals, Lauren is highly regarded by her colleagues and clients for her professionalism and exceptional communication skills.
Fred Scalese, Vice President of Leasing at Carnegie Companies, states,
“It has been an absolute pleasure to work with Lauren for the past few years. Her professionalism and communication skills have been appreciated, as they combine to provide a positive environment with outstanding results.”
Bill Prentice, Real Estate Manager at L2 Partners, adds,
“Lauren is the consummate professional we all endeavor to be. Her persistently optimistic personality is infectious; everyone around her benefits from her ability to organize, motivate, and keep the focus on a successful end result.”
Lauren holds a Public Relations and Mass Communications degree from The University of South Carolina. She lives in Annapolis, Maryland, with her husband and their dog, Vincent. Outside work, she enjoys exploring, traveling, or volunteering in her community.
Lauren Setaro
As Director of Recruiting at Millman Search, Lauren draws on a versatile background across commercial real estate, hospitality, and retail to deliver high-impact talent solutions rooted in strategic relationship building and a signature professional optimism.
Executive Profile
Chris specializes in Real Estate, Retail & Luxury Retail, Hospitality, Food & Beverage, Health & Wellness, and Entertainment. He brings extensive experience in talent acquisition and leadership development, helping organizations connect with top-tier professionals.
Before joining Millman Search, Chris built a strong background in recruitment and talent strategy across global brands including Nike, Michael Kors, Lucky Brand Jeans, and Abercrombie & Fitch. He is also the owner of The Coliseum Strength and Conditioning, where he has led operations, team development, and business growth for over a decade. This diverse experience gives him a unique perspective on organizational culture, leadership needs, and strategic talent placement.
Chris’s recruiting philosophy centers on building meaningful, long-term partnerships with clients and candidates. He leverages his industry knowledge and consultative approach to deliver exceptional results and ensure the right cultural and strategic fit.
Chris holds a degree from Johnson State College and is passionate about fitness, leadership, and continuous professional growth. He currently resides in the New York City Metropolitan Area.
Chris Grant
As Director of Recruiting at Millman Search, Chris integrates a diverse background in global brand recruitment and business ownership to provide a unique, consultative perspective on leadership development and cultural fit.
Hospitality Recruitment With Purpose
In today’s hospitality industry, success demands leaders who can navigate changing consumer preferences, evolving technology and rising operational costs—all while elevating guest experiences and inspiring a high-performing team.
The Complexity of Hospitality Recruitment
Success depends on exceptional talent. Across all facets of hospitality—from hotels and restaurants to entertainment venues and catering operations—securing seasoned, adaptable leaders who understand trends and drive innovation is essential to competing and thriving in a fast-paced landscape.
Leadership vacancies in hospitality cascade through an organization—straining teams, derailing strategic initiatives, compromising the guest experience and, ultimately, affecting revenue and future growth.
Why Partner With Hospitality Recruiters
The right hospitality executive search firm turns hiring challenges into growth opportunities. Whether you need a leader for casual dining, an event venue or a luxury hotel, an executive recruiter has the industry expertise, established network and proven process to find the right talent.
An executive recruiter accelerates hiring, secures top-performing candidates, and gives an organization a decisive competitive edge. By working with a hospitality recruiter, a company minimizes costly leadership gaps while staying focused on core business operations.
The Millman Search Advantage
For 40 years, we’ve helped hospitality brands navigate these complexities with a proven signature approach that delivers results:
Access to Talent
We maintain relationships with high-performing hospitality leaders, including those not actively seeking new roles.
Risk Reduction
We guarantee regulatory compliance and proper vetting, ensuring your peace of mind.
Accelerated Hiring
Our refined Millman Search method eliminates idle waiting, improves candidate experience, and shortens time-to-hire.
Market Intelligence
Our extensive insight into hospitality recruitment provides live intelligence about compensation trends, competitor moves, and candidate pools.
Trusted Partnership
Hospitality recruitment isn’t just about filling jobs – it’s about building a leadership team that drives our clients’ long-term success.
Placing Hospitality Leaders With Precision
Hospitality executive search requires extensive industry connections—but it excels when combined with a refined, systematic approach.
In-Depth Initial Consultation
First, we listen. We learn all we can about your company’s brand, history, values, mission, culture and needs. From skills to mindsets, we capture the information we need to develop a customized leadership search strategy for your hospitality business.
Strategic Talent Sourcing
Using our industry expertise, extensive database of over 100,000 candidates, and active network of hospitality industry partners, we map the market and build a comprehensive list of qualified talent, including passive candidates.
Thorough Screening
Our experts conduct an efficient yet exhaustive evaluation and screening to refine a curated shortlist of the top interested candidates. You will only meet the most qualified leaders.
Detailed Candidate Presentation
We provide a comprehensive profile of each shortlisted candidate, including key insights and information gathered during our research and interviews.
Meticulous Verification
We conduct thorough reference checks for final candidates through a structured, consistent process while maintaining clear communication throughout.
Ongoing Client Partnership
We maintain close communication at every state, serving as a trusted liaison between you and candidates, negotiating everything from compensation to relocation.
Interview Coordination
We manage the interview process, ensure all parties are well prepared, and maintain smooth scheduling.
Transition Management
From offer negotiation to onboarding and beyond, we guide you and your new hire through every step, ensuring a seamless transition.
What Our Clients Say About Us
Great Hospitality Starts with Great People
We’ll help you move quickly and find people who are the right fit – for your brand, your pace, and your standards.
Please note: Millman Search partners directly with companies. We do not offer services for jobseekers.
